My stay at Hotel Aristella was lovely. the staff were genuinely friendly and made me feel welcomed from the start. The location was perfect for exploring the area, just a short walk from the town center, but quiet enough to relax after a day out. While the breakfast had great variety to fuel my hikes, I did wish it changed up a bit during my time there. Overall, it was a good experience worth remembering.
Rooms
8.0
I enjoyed my modern double room. it was clean and decorated nicely, though I found it a bit warm sometimes. I appreciated the cozy atmosphere it provided, especially after a long day of hiking.
Service
10.0
The staff were consistently cheerful and helpful. they provided excellent recommendations and really personalized my stay. I felt truly taken care of, which made my visit extra special.
Location
9.0
The hotel's location was fantastic. just a short stroll to the main area and attractions. I loved the quiet setting away from the busy street noise. it made for a peaceful retreat.
Dining
8.0
Breakfast was a highlight for me. I particularly enjoyed the variety of options, including the made-to-order eggs. However, it did feel a bit repetitive after several days. Overall, the dining experience was solid.
Facilities
9.0
The wellness facilities were a great way to unwind after a day on the slopes. having a sauna was a nice touch. The ski storage made things convenient as well, allowing me to relax without the hassle of carrying equipment around.
Matt
United States of America,
January
2025
7.0/10
My stay at Hotel Aristella Swissflair in Zermatt was truly nice. The staff were incredibly welcoming, making the check-in process smooth and giving a thorough tour of the hotel amenities. I particularly loved the complimentary afternoon snacks after a day of exploring. While the room was clean and beautifully appointed, it did get a bit warm during my stay, but overall, it was everything I hoped for in a cozy retreat.
Rooms
9.0
I stayed in a Panorama Double Room with a amazing view of the Matterhorn. The room was modern, clean, and super comfortable, with a lovely balcony to enjoy the scenery.
Service
10.0
The service was really good. The staff were always eager to assist; for instance, they helped with my dinner reservation, making my stay extra special.
Location
10.0
The hotel's location was perfect—just a short walk from the main street and ski lifts, allowing me to easily access everything Zermatt has to offer while still being in a quiet area.
Dining
10.0
The dining experience was fantastic! I enjoyed a delicious breakfast every morning and had a wonderful dinner at the attached restaurant, which showcased local specialties.
Facilities
10.0
The wellness facilities, especially the sauna and the relaxation area, were perfect for unwinding after long days of skiing. Plus, the afternoon tea and snacks were a great touch!
Alex
United States of America,
January
2025
5.8/10
I had a fantastic time at Hotel Aristella during my trip to Zermatt. The stunning views of the Matterhorn from my room were simply amazing. The staff were super friendly and really went out of their way to help me, making my stay enjoyable. On the flip side, I found it a bit too hot in my room, and the breakfast could have offered a bit more variety.
Rooms
8.0
My room was modern and clean with lovely views of the Matterhorn. However, it felt a bit hot, and the bed was harder than I prefer.
Service
10.0
The staff were incredibly friendly and attentive, making me feel welcomed. They offered personalized assistance, which I really appreciated.
Location
9.0
The hotel's location was perfect—just a short walk to the ski lifts and the town center. It was easily accessible yet quiet enough to unwind.
Dining
7.0
Breakfast had some great options, like made-to-order eggs, but I think it could use a bit more variety to keep things interesting.
Facilities
9.0
They had excellent wellness facilities, including a sauna and relaxation room. The ski locker setup was also a great touch.
Henry
United States of America,
October
2024
5.4/10
My stay at Hotel Aristella Swissflair was lovely, thanks to the thoughtful service and the amazing views. The staff, especially Cristina, made me feel welcomed and taken care of right from check-in. The only downside was that the breakfast could have offered a bit more variety, but it definitely got the job done. Overall, it was a fantastic experience that left me wanting to return to Zermatt!
Rooms
10.0
My room was clean, spacious, and had stunning views of the Matterhorn, which made the experience even better!
Service
10.0
The staff were incredibly friendly and accommodating, always ready to help with any requests I had.
Location
9.0
The hotel is in a great spot—quiet enough to relax but still close to the main attractions, making it easy to explore downtown.
Dining
8.0
Breakfast was hearty with a few good selections, but I wished there were more options to choose from.
Facilities
9.0
The sauna and wellness areas were perfect for winding down after a day of skiing, and the complimentary afternoon snacks were a nice touch.
Lou
United States of America,
October
2024
5.6/10
I had an very nice stay at Hotel Aristella Swissflair in Zermatt! The location was unbeatable, with easy access to restaurants and ski rentals right across the street. My room offered amazing views of the Matterhorn, which was a highlight of my trip. The only downside was the limited pillow options; I wished for a softer memory foam one. Overall, it was a fantastic experience that I can't wait to repeat!
Rooms
10.0
My room was spacious and beautifully decorated, with modern amenities and a stunning view of the Matterhorn. The beds were incredibly comfortable, ensuring restful nights.
Service
10.0
The staff, especially Katja and Bernard, were so warm and welcoming. They truly made my stay special by offering personalized service and helping with reservations.
Location
10.0
The hotel is perfectly placed in Zermatt, surrounded by dining and shopping options, with the ski rental just a short walk away. It was both convenient and peaceful.
Dining
10.0
Breakfast was a good spread with many options, and I particularly loved the flambe steak at Spycher. It’s a must-try for anyone dining there.
Facilities
10.0
The wellness area was great, with enjoyable hot tubs. I appreciated the cleanliness and the overall ambiance of the hotel as well.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds